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Frequently Asked Questions

General Questions

 

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What are the business hours?

We are open from 7AM to 10 PM, Monday to Friday; 6 AM to 10 PM, Saturday & Sunday; Last Wash at 9 PM; 7 days a week. Store hours may change for major holidays.

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Do you use quarters?

No, we are a 100% laundry card-operated laundromat; no coins accepted. We do accept Visa, Mastercard, Discover and cash.

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How do I get a laundry card?

Every location has two kiosks where you can get a new card, and refill your existing card. There are washer bonus dollars when you insert a $20 bill or credit card payment at once.

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What happens if I lose my card?

You can self-register your laundry card at the kiosk and we can retrieve the dollar balance on the lost card.

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What are your Terms of Use

See our terms of use

 

Wash & Fold (Fluff & Fold)

 

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How do I tell you my cleaning preferences

You can tell our attendant your cleaning preferences in person when you come in for service.

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What is the turn-around time for Wash & Fold?

* The normal turn-around time is ready by 5 PM next day when the order is received by 12 PM.
* Same day service is available for a higher price; the order has to be received by 10 AM and is ready by 7 PM.
* There may be exceptions for large commercial orders.

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Do you separate my laundry?

Yes, we separate your clothes into lights and darks. We process each order individually and never mix with others.

Dry Cleaning

 

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Does every Superior Laundry location offer dry cleaning service?

No, currently State College in Anaheim is the the only location that offers dry cleaning service.

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What is the turn-around time for dry cleaning?

The normal turn-around time is 2 business days when the order is received by 9 AM. Some clothes may take longer, i.e. leather etc.,

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Are you green?

Yes. We are 100% Perc-free and use a safe, greener alternative called hydrocarbon.

 

Self Service

 

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How do I use the machines?

All the washers and dryers have a card reader that displays the price to use the machine. Insert your laundry card to start the machine(s). We have different sizes of washers and dryers to meet your laundry need. Please ask our attendants on duty to assist you with any questions.

 

Commercial Laundry

 

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Do I need to have a contract to use Commercial Laundry Services?

No contract is necessary

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How do I pay for Commercial Laundry Services?

We can set up payments by credit card or easy monthly billing subject to credit approval.

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How do I get started with Commercial Laundry Services?

Please make inquiry by sending an email to us info@superiorlaundryservice.com or call us at 714-533-7835

Special:
$12 - $16 Wash & Fold for blankets and comforters!
Use Promo Code: SPRING2019